Support

How to get the better support for a problem ?

To get support about SuperGuilds, go to our discord server. Then open a ticket in THIS channel by reacting on the message.

When you created a ticket and for get best and fast support, please provide all of these informations :

  • Server Version

  • Server OS

  • List of your plugins

  • SuperGuilds Version

  • SuperGuilds Type

Here's an example :

Server Version : 1.12.2
Server OS : PaperSpigot
Plugins : HolographicDisplays, Repuska, Reqn*, Skent*, Skript, skript-logs, skript-mirror*, skript-yaml, SkriptJSON*, Vixio*, WorldEdit, WorldGuard
SuperGuilds Version : 7.7
SuperGuilds Type : Premium (+ DLC)

Provide proof of buying for premium support !

Then, describe in as much detail as possible your problem with, if posible, a way to repeat it.